Overview
Introduction
Service Features
Service Process
Output Quality
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SERVICE FEATURES Beginner What fields can be encoded with automation? Valora encodes standard bibliographic fields, a large number of in-content fields and a few subjective fields. If you or your client require a field not on the list below, please contact us; we can usually accommodate you. As of January 1, 2006, Valora supports the following fields:
What document types does Valora support? Valora supports a wide variety of document types that are common to most organizations: email messages, facsimiles, letters, contracts, press releases, meeting minutes, financial statements, SEC and tax filings, spreadsheets, reports, etc. Valora also supports documents unique to legal proceedings, such as pleadings, court filings and patent applications. In addition, Valora configures the system to handle any additional case-specific document types that make up more than 5% of the document collection. Intermediate What happens if my case contains a document type Valora has never seen before? Can you still encode the document? Yes, we encode 100% of the documents in a population. In the case where we have an unidentifiable document type, but the document has clear representations of author, recipient, etc., then the bibliographic information will be extracted, but assigned a "Miscellaneous" document type. If you specify a name for this type of document, we will code it per your specification. In other cases, Valora will create custom document templates for your job. If you unitize my document population, won't I lose my original presentation of the documents? No, you won't. There are two ways to unitize and Valora supports both methods. In one method, we truly unitize across all existing boundaries and make the proper, logical document breaks (potentially crossing the original document boundaries). In the other method, we unitize only within existing document breaks, and protecting the original document division. There are drawbacks and benefits to both methods and we recommend you discuss your particular needs with your Account Manager or Project Manager. Advanced Can you support coding in multiple languages? Yes, Valora supports document encoding in 14 foreign languages: American English, British English, Catalan, Dutch, Finnish, French, German, Greek, Italian, Norwegian, Portuguese, Russian (Cyrillic), Spanish, and Swedish. We do not support double-byte character languages at this time. (Japanese, Korean, Arabic, etc.) Can I obtain this system (product) for my firm? Not at the current time. |
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